Privacy Policy
Effective Date: October 20, 2026
Eagle Car Shipping respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information may be collected through https://eaglecarshipping.com, how that information may be used, and the choices available to you.
1. Information We May Collect
Depending on how you interact with our website or services, we may collect the following information:
Contact information: Your name, email address, telephone number, and other contact details you provide.
Vehicle and shipping information: Vehicle make, model, year, operability, pickup address, delivery address, requested dates, and transportation preferences.
Communications: Messages, quote requests, customer service inquiries, and other information you voluntarily submit.
Technical information: Depending on the website’s configuration, we may collect IP addresses, browser type, device information, pages visited, referral sources, and other usage data through server logs or analytics tools.
Please avoid submitting payment card details, passwords, or other sensitive information through ordinary website forms unless a secure and appropriate method is specifically provided.
2. How We Use Your Information
We may use collected information for legitimate business purposes, including:
- Responding to quote requests and customer inquiries.
- Preparing and coordinating vehicle transportation arrangements.
- Communicating about bookings, schedules, and service changes.
- Providing customer support and handling complaints.
- Processing payments through appropriate payment providers, where applicable.
- Maintaining website security and preventing fraud.
- Improving website functionality and customer experience.
- Meeting legal, regulatory, accounting, and recordkeeping obligations.
- Sending promotional communications where permitted and, when required, with your consent.
We will use personal information in accordance with applicable law and the purposes described in this policy.
3. Cookies and Similar Technologies
Our website may use cookies or similar technologies to support website functionality, remember preferences, understand website usage, or measure marketing performance.
The specific technologies used depend on the website’s actual configuration. You can review your browser settings to manage or block certain cookies. Some website features may not function properly if essential cookies are disabled.
Where required, we will obtain consent before using non-essential cookies or similar tracking technologies.
4. How We Share Information
We may share relevant information with service providers when reasonably necessary to operate our business or fulfill a requested service. Depending on the transaction, these parties may include:
- Motor carriers and transportation partners.
- Customer communication and email service providers.
- Website hosting, security, and technical support providers.
- Payment processors, where applicable.
- Analytics providers, if enabled.
- Professional advisers, insurers, or legal authorities where appropriate or legally required.
Information shared with a transportation provider may include vehicle details, pickup and delivery locations, and contact information needed to coordinate the shipment.
We do not promise that information is never shared. Any sale, sharing, or targeted-advertising use of personal information will be handled in accordance with applicable law and the actual practices of the business.
5. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, manage bookings, maintain business records, resolve disputes, protect our rights, and comply with applicable legal obligations.
Retention periods may differ depending on the information and the reason it was collected. When information is no longer needed, it will be deleted, anonymized, or securely disposed of where appropriate and legally permissible.
6. Data Security
We use reasonable measures appropriate to the nature of the information and our operations to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Please contact us if you believe your information has been submitted or handled improperly.
7. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information. You may also have rights to receive a copy of information, withdraw consent, or opt out of certain forms of data processing.
Texas residents and residents of other jurisdictions may have additional rights under applicable privacy laws when the relevant legal requirements are met.
To submit a privacy request, contact us using the information provided below. We may need to verify your identity and will respond according to applicable law. Certain information may need to be retained for legal, contractual, security, or recordkeeping purposes.
8. Marketing Communications
If we send promotional emails or text messages, you may opt out using the unsubscribe instructions provided or by contacting us.
Service-related communications concerning an existing quote or booking may continue where appropriate. We will obtain consent when required by applicable marketing and communications laws.
9. Third-Party Websites and Services
Our website may contain links to third-party websites or services. Those providers operate under their own privacy policies and practices.
Eagle Car Shipping is not responsible for the privacy practices of websites it does not control. Review the relevant third-party privacy notice before submitting personal information to another website.
10. Children’s Privacy
Our website and vehicle transportation services are intended for a general audience and are not directed toward children under 13. We do not knowingly collect personal information from children under 13 through services intended for them.
If you believe a child has submitted personal information to us, contact us so that we can review the situation and take appropriate action consistent with applicable law.
11. Changes to This Privacy Policy
We may revise this Privacy Policy as our services, technologies, or legal obligations change. Updates will be posted on this page with a revised effective date.
Please review this page periodically to understand our current privacy practices.
12. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy request, contact:
Eagle Car Shipping
4324 Hugh Echols Blvd, Baytown, TX 77521
Phone: (346) 615-8110
Email: info@eaglecarshipping.com
Website: https://eaglecarshipping.com