Terms & conditions
Effective Date: October 20, 2026
Welcome to Eagle Car Shipping. These Terms and Conditions govern your use of our website, https://eaglecarshipping.com, and the services requested through our website or other authorized communication channels. By accessing our website or requesting services, you agree to these terms where applicable.
1. About Eagle Car Shipping
Eagle Car Shipping provides information and assistance relating to vehicle transportation services, including open car transport, enclosed car transport, door-to-door auto transport, and state-to-state auto transport.
The specific role of Eagle Car Shipping in arranging or providing transportation will be identified in the applicable booking documents. Where transportation is performed by an independent motor carrier, the carrier’s applicable terms and responsibilities will also apply.
2. Service Requests and Quotes
Customers may request a shipping quote by providing information about the vehicle, pickup location, destination, and preferred transportation dates.
Quotes are based on the information provided and may be affected by vehicle dimensions, operability, route availability, distance, seasonal demand, pickup accessibility, and other transportation conditions.
A quote does not constitute a confirmed booking unless the applicable acceptance and booking requirements have been completed. Final pricing, service details, and relevant conditions will be communicated through the appropriate booking documentation.
Customers are responsible for providing accurate information. Material changes to the vehicle, route, schedule, or pickup conditions may require a revised quote.
3. Booking and Scheduling
Pickup and delivery dates are subject to carrier availability, route conditions, traffic, weather, mechanical issues, and other circumstances beyond reasonable control.
Any estimated pickup or delivery window will be communicated as an estimate unless a specific guarantee is expressly provided in writing.
Customers should ensure that the vehicle is available for pickup and that an authorized person can provide the keys and required documentation.
If a pickup location is inaccessible to the assigned carrier, an alternative safe and lawful meeting point may be required.
4. Vehicle Preparation and Customer Responsibilities
Customers must provide accurate details about the vehicle’s condition, dimensions, modifications, operability, and any special handling requirements.
Before transportation, customers should remove personal belongings, secure loose accessories, disclose mechanical problems, and follow the preparation instructions provided for the selected service.
Customers must not place prohibited, hazardous, illegal, or otherwise restricted items inside the vehicle.
The customer or authorized representative should inspect the vehicle at pickup and delivery and retain copies of the relevant condition reports.
5. Transportation Services
Eagle Car Shipping may offer or arrange the following service types, subject to availability and the applicable booking agreement:
- Open Car Transport: Transportation using an uncovered vehicle carrier.
- Enclosed Car Transport: Transportation using a covered vehicle trailer.
- Door-to-Door Auto Transport: Pickup and delivery as close as safely and legally possible to the requested addresses.
- State-to-State Auto Transport: Transportation between locations in different U.S. states.
Service availability, equipment, transit estimates, and handling arrangements may vary by route, vehicle, and carrier.
6. Pricing and Payment
Applicable pricing, deposits, balances, payment methods, and payment deadlines will be disclosed in the quote or booking agreement.
Additional charges may apply when material information was omitted or changed, including changes involving vehicle condition, dimensions, route, access, or requested services, subject to the agreed terms and applicable law.
Customers should review the payment schedule and cancellation conditions before confirming a booking. No undisclosed fee should be assumed to apply.
7. Cancellations and Changes
Cancellation rights, applicable fees, refunds, rescheduling conditions, and changes to confirmed bookings are governed by the specific booking agreement and applicable law.
Customers should contact Eagle Car Shipping as soon as possible if they need to cancel, postpone, or modify a shipment.
Any applicable refund or cancellation charge will be handled according to the terms disclosed before booking and the requirements of applicable law.
8. Insurance and Vehicle Condition
Transportation coverage depends on the responsible carrier’s policy, applicable law, and the terms of the shipment.
Before booking, customers should request information about applicable cargo insurance, coverage limits, exclusions, deductibles, and claims procedures.
Customers should document the vehicle’s condition before pickup and inspect it upon delivery. Any suspected transportation-related damage should be documented and reported promptly to the responsible carrier and relevant service provider.
Nothing in these terms removes rights or responsibilities that cannot legally be waived.
9. Delays and Circumstances Beyond Control
Transportation may be delayed by severe weather, road closures, traffic, government restrictions, carrier breakdowns, safety concerns, or other circumstances outside reasonable control.
Where appropriate, customers will be informed of material scheduling changes. Any remedies or obligations arising from delays remain subject to the booking agreement and applicable law.
10. Website Use and Intellectual Property
Website text, branding, graphics, design elements, and other content may be protected by applicable intellectual property laws.
Visitors may use the website for lawful personal or business inquiries. They may not misuse the website, interfere with its operation, attempt unauthorized access, submit fraudulent information, or copy protected content without permission.
11. Third-Party Providers
Vehicle transportation may involve independent carriers and other service providers. Their responsibilities will depend on the applicable agreement and law.
References to third-party services do not automatically mean that Eagle Car Shipping controls every aspect of those services. The applicable documents should identify the parties responsible for transportation, insurance, payment, and claims.
12. Limitation of Liability
To the extent permitted by applicable law, liability relating to website use or transportation services will be determined by the relevant agreement and the circumstances of the claim.
Nothing in these terms excludes liability, remedies, or consumer protections that cannot legally be excluded or limited.
13. Privacy
Personal information submitted through the website or during a booking will be handled in accordance with the Eagle Car Shipping Privacy Policy and applicable privacy laws.
14. Changes to These Terms
Eagle Car Shipping may update these Terms and Conditions when operational, legal, or website requirements change. Updated terms will be posted on this page with a revised effective date.
Changes will apply as permitted by law and will not override contractual or statutory rights that already apply to a confirmed booking.
15. Governing Law
The governing law and venue for any dispute will be determined by applicable law and any enforceable agreement relating to the services. Nothing in this section removes any mandatory rights available to consumers.
16. Contact Information
For questions about these Terms and Conditions, please contact:
Eagle Car Shipping
4324 Hugh Echols Blvd, Baytown, TX 77521
Phone: (346) 615-8110
Email: info@eaglecarshipping.com
Website: https://eaglecarshipping.com